Information we collect
When you submit an inquiry, contact form, or booking request, we may collect your name, email address, phone number, travel preferences, dates, and any message you provide. We also collect standard technical data such as browser type and pages visited through analytics tools when enabled.
How we use your information
- To respond to travel inquiries and prepare itineraries
- To confirm bookings, payments, and trip logistics
- To send trip updates, vouchers, and essential travel communications
- To improve our website and services (with your consent where required)
Sharing with third parties
We share information only as needed to deliver your trip — for example with hotels, transport partners, and activity operators. We do not sell your personal data. Service providers such as email delivery (Resend) and hosting (Vercel) may process data on our behalf under their own privacy terms.
Data retention & security
We retain inquiry and booking records as long as needed for legal, accounting, and customer-support purposes. We use industry-standard measures to protect data, though no online transmission is 100% secure.
Your rights
You may request access, correction, or deletion of your personal data by emailing info@snowmistholidays.com. You may opt out of marketing emails at any time.
Contact
Snowmist Holidays Pvt. Ltd., Floor 2, Plot 108, Dehradun, Uttarakhand 248001, India. Phone: +917888148814. See also our Terms & Conditions and Refund Policy.